Late with reservation funds return. Had to message and call several times for it to get resolved. However, simple, cheap and quick service for renting a motormike, despite reservation deposit issues.
BELTRAN
24-08-2025
6 / 10
Muy bien el servicio pero deben inspeccionar bien las motos antes de alquilarlas. Lamentablemente la moto no estaba en buenas condiciones y tuvimos que regresarla a las 5 horas de comenzado el servicio.
Augusto Ezequiel
06-08-2025
8 / 10
Really nice staff, really helpful and despite the fact I didn't have an actual reservation because of my fault, they managed to give me a motorbike. The conditions of the motorbike were awful, but they were aware of it and they told me but I chose to take it anyways.
Thanks!
Michele
09-07-2025
10 / 10
Trusted
Ben
04-06-2025
8 / 10
takes ages for the deüosit to come back
Dimitri
21-05-2025
10 / 10
Verry good.100 % and the price and service whas great
Lena
02-04-2025
8 / 10
Slow service but good bike
Lilla
18-03-2025
8 / 10
We did not get what we booked, but they were very kind and helpful. First they gave us scooter helmets which had broken visors, but for extra 15€ we ordered full helmets. we got a refund for not having 250cc bike and no intercoms.
Haixiang
29-01-2025
10 / 10
服务好 / excellent service
Sergio
22-01-2025
4 / 10
Con rental motorbike no hubo problemas, pero la moto que me iban a dar no estaba, me terminaron dando otra diciendo que era un upgrade, y tenía la luz del motor siempre encendida naranja, dijeron que eso les pasaba a todas. Y que en los semáforos se parará el motor era normal. El tubo de escape estaba envuelto con una tela.. Al devolverla querían cobrarme de más, porque la chica no hizo los cálculos bien a la primera y tuvimos que revisarlos..
José Manuel Silva
20-11-2024
8 / 10
It needs more options , because I needed to change the scooter that I locate at begining , because I nedded a space to keep the helmet and the only option was a chinese model 125 with small wheels.
Federico
30-08-2024
10 / 10
personale gentite ed efficace
Thomas
28-08-2024
2 / 10
They charged me more than in the contract, and also a deposit over 200€ which i did not get back yet.
The motorbike was in unsafe and bad conditions, and i did not get a replacement.
They sent me afterwards an invoice for over 120€ for a demolition on the seat which was already broken.
Please contact me. [email protected]
Joao
10-07-2024
10 / 10
Very helpful and friendly! Easy rental.
hugo
14-06-2024
10 / 10
EXCELLENTE
Beaufils
22-05-2024
2 / 10
see above
Marijn
22-03-2024
10 / 10
The renter was of an amazing service. They were polite and helpful. When we came back the second day to ask I it would be possible for another day, they helped us directly and extend the rent. We even received an discount!
ADRIAN
07-02-2024
10 / 10
Excelente servicio, lo recomiendo
Eamon
10-01-2024
10 / 10
Great
Kaibi
06-12-2023
10 / 10
Les meilleurs de Barcelone très gentille et très professionnelle je recommande à tout le monde vous pouvait y aller les yeux fermer
Federico
22-11-2023
10 / 10
Muy divertita la moto, muy profesinales ambos los chicos de Rentalmotorbike y los de la tienda local.
Volveré a alquilar!
enrique
22-11-2023
8 / 10
Tiempo excesivo en el retorno de la fianza, sin razón para ello. De hecho aún no la he recibido.
Joseph
11-10-2023
2 / 10
My bike broke down in the first 1.5 hours and didn't restart, now (2 weeks later) I'm chasing them down to give me my €200 deposit back
Miguel
16-09-2023
8 / 10
Good
Justin
09-08-2023
6 / 10
ok
Arie Matias
05-08-2023
6 / 10
1. La moto dejo bastante que desear. Funciono porque es Honda y lo haria hasta abajo del agua.
2. El deposito se paga. Normalmente en los alquiles bloquean el importe y luego lo liberan, en este caso tuve que pagarlo, y aun no me fue devuelto. (ok, me dijeron 10 dias).
3. Los cascos que nos dieron, eran de ciudad, para ruta no son aptos.
4. Luego, la atencion y amabilidad fueron buenos.
Gilles
19-07-2023
2 / 10
Un chico muy amable y efficaz pero dejado solo para gestionar muchos problemas porque la motos son muy viejas y la registracion muy lenta.
Un procedimiento de registracion muy lento porque te piden muchas veces lo mismo : nombre, DNI, direccion detallada, tarjeta... todos estos datas hay que repetirlos muchas veces. Tarde mas de 45 min solo para registrarme y tener la moto. Suerte que llegue primero !
Marina
19-07-2023
10 / 10
Bueno
Marina
19-07-2023
10 / 10
Bueno
Guillermo
27-06-2023
2 / 10
La experiencia con Jota Café no pudo ser peor.
Robert
21-06-2023
8 / 10
Sehr nett
Ingemārs
07-06-2023
2 / 10
This was the worst experience ever! They don't care about the customers at all. They are lying and changing facts. Awful company!!!
SERKAN
31-05-2023
10 / 10
Thanks :)
Onur
19-05-2023
10 / 10
Best company of Barcelona
DANIEL ALAN
11-05-2023
10 / 10
La atención y cascos limpios
JEREMY
10-05-2023
10 / 10
Personnels agréable et sérieux. Je conseille JOTA CAFE.
Mario
10-05-2023
10 / 10
All great, except that helmets they are providing are half open and are not good for stronger motocycles if you want to feel the speed somewhere on the highway. In that case you will need your own. Everything else really great!
Eduard
10-05-2023
2 / 10
Al cojer la moto se rompio, me dijeron que tendria la moto de la reserva o una mejor i me dieron una moto del 2006 con casi 100k kilometros. No voy a volver
Sergey
03-05-2023
10 / 10
I got Yamaha Faser 600 instead of Honda CB 500 F. Faser was in normal condition, but without side stand (only central stand). It was very unconvenient. Also I took 2 helmets in normal state. Service of Jota Cafe was good.
Miquel
03-05-2023
10 / 10
Muy bien.
Othmane
05-04-2023
10 / 10
Good
Tania
08-02-2023
10 / 10
De 10
Fatima
18-01-2023
10 / 10
Todo perfecto
Randolf
12-10-2022
10 / 10
reliable and very friendly rental company, I can fully recommend their services
Jean
28-09-2022
8 / 10
The reception was very nice and efficient. There was some doubt if the lock was included but quickly we sorted that out and was no point. I certainly will come back to rent a motorcycle.
Yuniel
28-09-2022
10 / 10
Estupendo el estado de la Honda CB500F y mejor aún el trato del personal, totalmente recomendable JotaCafe.
Rhodri
31-08-2022
10 / 10
Great location, good range of bikes, good rep.
noemi
04-08-2022
10 / 10
Facil y eficaz
Giulio
05-07-2022
10 / 10
Trato excelente, el chico y la chica con los quienes hemos tratado las dos veces (en una sola semana) que hemos alquilado una motocicleta en Barcelona, nos trataron super bien, las motos han ido estupendamente y también en el servicio de recogida y devolución los dos fueron super puntuales y disponibles. Muy recomendables (comparados a otras compañías parecidas en Barcelona, con muchas de las cuales hemos tenido males experiencias) y óptimos precios.....repetiremos 100%!!
alessandro
18-06-2022
10 / 10
.
Omar
01-06-2022
10 / 10
Todo perfecto
Marius
01-06-2022
2 / 10
I did not get the Cafe Racer, but a modern version of the bike. I specifically wanted to rent a cafe racer and was therefore very disappointed. Furthermore, this is a breach of contract because it says that they can give me a better bike if there are any cases of force mayeure. They just rented the bike twice and then gave me one of lower value, which is a breach of contract. Additionally, they did not offer helmets in our size although we have been asked about the helmet sizes we wanted during the booking process. The lady then promised to check for the correct helmets and then get back to me through Whatsapp but I never heard of her again.
Fabien
19-05-2022
10 / 10
En revanche toujours pas remboursé de la caution au bout de 9 jours !!!
KONSTANTINOS
27-04-2022
10 / 10
I DIDNT GET THE Honda SH125i ABS , BUT A SIMILAR SYM SCOOTER . BUT AFTERTHIS EVERTHING WAS OK , WITHOUT ANY PROBLEM .
Cedric
17-04-2022
10 / 10
Excellent service for the best price you can find in Barcelona
Philip
21-03-2022
10 / 10
I intially paid for a Honda CB250 which in itself was one of the cheapest motorcycles I could find for the duration of my rental. I was delayed at the time of the start to my reservation and in response to this, Jota Cafe upgraded me to a Kawasaki ER5 completely free of charge which was a lovely surprise, as I didn't even ask for it, they just wanted to provide a great service.
They were communicative and helpful when I had any questions about the bike and how to run it.
The only thing I would comment on for improvement is the time taken for my deposit to be refunded, as this took much longer than the stated 10 days. Sometimes communication was a bit uncertain but in the end I got the full deposit back without too much hassle.
Overall, I would definitely use them again if I was looking to hire a bike in Barcelona.
Jan Oddvar
16-03-2022
10 / 10
Jota cafe har bra service og syklene er i god teknisk stand
Giampiero
09-02-2022
10 / 10
Gestione perfetta, dalla consegna della moto al servizio clienti. Molto disponibili e gentili.
Giampiero
09-02-2022
10 / 10
Gestione perfetta, dalla consegna della moto al servizio clienti. Molto disponibili e gentili.
Dalucas
27-10-2021
6 / 10
ok
Karl Thomas
29-09-2021
10 / 10
Buen servicio y buena moto!!
Borys
24-09-2021
10 / 10
Your doing great job!
Christian
02-09-2021
6 / 10
Jota Cafe Motorcycle Rental ist zunächst ok. Aber unser Zweithelm hatte ein abgerissenes Schutzvisier. Das war natürlich auf unseren Touren etwas nervig. Schließlich hatte ich ein Motorrad gemietet und keinen Roller mit eher niedriger Maximalgeschwindigkeit. Was ich allerdings kritisch finde, ist das ich sie darauf ansprach, aber mir nicht wirklich Verständnis entgegenkam. Ich denke, das man sich beim Leihen von Fahrzeugen hundertprozentig auf Technik und Material verlassen können muss. Und außerdem ist jetzt eine Woche vergangen und ich habe die Kaution noch nicht zurückerstattet bekommen. Ich hatte bei der Auswahl der Buchungsplattform - in diesem Fall Rentalmotorbike - ganz besonders in den Kritiken auf Bewertungsportalen darauf geachtet, das geschrieben wurde, das man sich bei Rentalmotorbike darauf verlassen kann, das die Rücküberweisung sehr zeitnah geschieht. So bin jetzt ein wenig überrascht. Bitte würden Sie eine zeitnahe Rücküberweisung veranlassen.
Pepe
24-08-2021
10 / 10
muy buena
Raffael
13-08-2021
10 / 10
I can only recommend Jota Cafe Motorcycle Rental and would definitively rent a motorcycle again!
Dominique
11-08-2021
2 / 10
Scooter abîmé très sale pas de casque je ne l'ai pas pris
Charline
11-08-2021
10 / 10
Tout c'est très bien passé. Malgré nos difficultés en anglais et en espagnol, Léo a fait le nécessaire pour nous aider à comprendre. Nous avons loué le scooter 10j et nous n'avons rencontré aucun problème.
Seul chose que nous n'avons pas compris, nous avons versé une caution de 200€ qui nous a été restitué mais pas dans son intégralité. Et nous n'avons aucune idée à quoi correspond le montant retenu. (Quelques euros).
Charline
11-08-2021
10 / 10
Tout c'est très bien passé. Malgré nos difficultés en anglais et en espagnol, Léo a fait le nécessaire pour nous aider à comprendre. Nous avons loué le scooter 10j et nous n'avons rencontré aucun problème.
Seul chose que nous n'avons pas compris, nous avons versé une caution de 200€ qui nous a été restitué mais pas dans son intégralité ???? Et nous n'avons aucune idée à quoi correspond le montant retenu. (Quelques euros).
Alain
27-07-2021
4 / 10
Management of the commercial transactions and contract documentation is poor
Arthur
24-07-2021
10 / 10
Très bonne expérience, équipe et matériel au top.
Samuel Angel
12-07-2021
10 / 10
Tuve que adelantar la devolución de la moto y no pusieron problemas a pesar de ser domingo. Nos comunicamos mediante WhatsApp y estuvieron disponibles en cualquier momento para la recogida y devolución. Gran servicio.
Álvaro
06-07-2021
10 / 10
El personal que me atendió muy correctos y amables.
Virgil
25-06-2021
10 / 10
Everything it was ok and Leo was very nice amd kind.
Pavel
16-06-2021
10 / 10
Good service. Staff was friendly, helpful and shared the necessary information.
It's also great that staff is speaking English. It's not so common in the city.
Kilian
15-06-2021
10 / 10
Seriedad y calidad humana. Lo dicho, cuando me haga falta volveré a contar con ellos
Stefanie
13-06-2021
10 / 10
Top. Alles läuft unkompliziert und digital ab. Service ist super.
Daniel
11-06-2021
10 / 10
Servicio impeacable, atento y rápido al teléfono, resolviendo mis dudas al momento.
Roberto
07-06-2021
10 / 10
Todo fue perfecto, rápido y ágil, no hubo ningún problema. El servicio que tiene es impecable! La moto funciona perfectamente, ninguna queja. Repetiré seguro!!
Guillaume
20-05-2021
10 / 10
Perfect , i come again
Anthony
19-05-2021
10 / 10
Parfait
Fernando
13-04-2021
10 / 10
Buen servicio, amable y veloz.
Javier
09-03-2021
8 / 10
Buen trato y buen estado de las motos
Nikita
08-03-2021
10 / 10
The experience was absolutely great!! The owner was very attentive, kind and easy-going. The bike was great as well, we had a lot of fun with my girlfriend!
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