Location de moto à Ponta Delgada (Portugal)

Aluguei uma mota durante 8 dias, mediante uma caução de 400€. A mota utilizava um sistema de chave por proximidade (sem canhão de ignição). Perdi a chave, mas consegui encontrá-la no dia seguinte — infelizmente, já não funcionava. A empresa informou-me que, devido a isso, seria necessário substituir a centralina da mota, com um custo de 400€, o que corresponde exatamente ao valor da caução. No entanto, esse custo nunca me foi comunicado previamente, nem verbalmente nem por escrito, no momento do aluguer. Apenas após questionar o valor apresentado é que me foi enviada uma tabela de preços, e foi-me dito que até tinham sido "simpáticos" por não cobrarem mais. Durante a conversa, foi-me ainda referido que a perda da chave é algo que acontece com frequência. Se assim é, reforça ainda mais a importância de avisarem previamente os clientes sobre os custos associados, para que não sejam apanhados de surpresa. Considero que a comunicação devia ter sido muito mais transparente desde o início, especialmente no que diz respeito aos custos associados a eventuais danos ou perdas. Como cliente, gostaria de ter tido essa informação de forma clara e antecipada, para tomar decisões informadas.

Second time I use this service and they're always amazing!

Sehr nette und entgegenkommendes Personal bei der Vermietung!

20/10!! Super fácil todo, la moto va genial, llegamos a todos sitios, no consume nada ! Y Gonzalo encantador. Si vuelvo repito

Perfect

L'esperienza di noleggio è stata assolutamente lineare. Personale molto cordiale e veramente disponibile. Bravi!

Muy simpática la chica que me atendió. Y súper bien todo.

Très bien

Very friendly and super good service. If I go back to Sao Miguel, I ll rent there again

azores active rent was amazing to deal with! they picked us up from the hotel, added extra helmets for a discount due to error with another rental. they were fabulous and left a great review on their facebook page.

azores active rent was amazing to deal with! they picked us up from the hotel, added extra helmets for a discount due to error with another rental. they were fabulous and left a great review on their facebook page.

I can really recommend renting from this company, they were helpful and friendly and everything worked out really well!

Rented Keeway Vieste 125 white 3800 km pretty new - very good conditions - with handy device support totally useful! Did 800 kms at 40 km/l or 2,5 l/100 kms checked two times and it was amazing. To protect the engine the speed is electronically limited at 102 km/h - checked on highways with speed limit at 100 - also useful ;) A special thanks to Pedro for his professional patience and harmony trying - always - to give real full support and find the best solution for the client! Appreciated very much !! Best price in São Miguel Island anyway! https://www.keeway.com/pt-en/products/vieste-125

Great experience with Azores Active Rent. We were two people travelling and we rented 2 motorbikes 125cc. Thanks to the vehicles we could explore hidden corners of Sao Miguel. Great staff, kind, available if needed and caring. Excellent service: deposit in cash, availability, very good conditions of the bikes. Absolutely recommended!

I chose this rental company because it is relatively central and was one of the cheapest. I was a bit skeptical because the company had only recently opened and had no reviews. I was proven wrong. The process was super easy. The scooter was practically new and the boss, Branquinho, was super accommodating. You immediately felt at ease! There were no problems when returning it either. To top it all off, Branquinho simply drove me to the airport because he noticed that I would have walked. That's not something you can take for granted! I'll be back on my next trip to the Azores! :) Don't hesitate to ask if Branquinho has any recommendations... he grew up here and knows his way around very well! Best regards Flo :)